What is a Claim? Claim[kleym]noun1.An insurance Claim is a policyholder’s request to an insurance company for restitution based on the terms of the insurance Policy. The insurance company, through an Adjuster, investigates the validity of the Claim and pays the policyholder. Share | Have A Question About This Topic? Name Email Address Message Thank you! Oops! Related Content Accidents Accidents happen to everyone. We’re here to help. Test Your Life Insurance Knowledge How much do you know about one of the most important tools you have to help protect your and your family’s financial future? Long-Term-Care Protection Strategies The chances of needing long-term care, its cost, and strategies for covering that cost.